SnapMyGarageGarage Sale Genius

Help Center

Find answers to your questions and learn how to make the most of SnapMyGarage.

Browse by Topic

Buying Items
Learn how to browse, purchase, and receive items
  • How to search for items
  • Making an offer
  • Safe payment methods
  • Meeting sellers safely
Selling Items
Everything you need to know about listing and selling
  • Creating your first listing
  • Taking great photos
  • Pricing your items
  • Managing your inventory
Payments & Billing
Information about payments, fees, and transactions
  • Accepted payment methods
  • Transaction fees
  • Refunds and disputes
  • Premium subscription
Messaging
How to communicate with buyers and sellers
  • Starting a conversation
  • Message notifications
  • Blocking users
  • Reporting inappropriate messages
Safety & Security
Stay safe while buying and selling
  • Meeting in public places
  • Avoiding scams
  • Protecting your information
  • Reporting suspicious activity
Mobile App
Get help with our mobile application
  • Downloading the app
  • Syncing your listings
  • Push notifications
  • Offline inventory

Frequently Asked Questions

How do I create an account?

Click the 'Sign Up' button in the top right corner and follow the prompts. You can sign up with your email address. As a guest, you can also start listing items immediately without an account.

Is SnapMyGarage free to use?

Yes! Browsing and purchasing items is completely free. Free users can create up to 3 listings per month via the mobile app. Premium users get unlimited listings and additional features.

How do I contact a seller?

On any item page, click the 'Message Seller' button to start a conversation. You can ask questions about the item, negotiate prices, or arrange pickup details.

What payment methods are accepted?

We support various payment methods including credit/debit cards and digital wallets. For local pickups, cash payments can be arranged directly between buyers and sellers.

How do I report a problem?

If you encounter any issues, you can report them through the item page or user profile. Our team reviews all reports within 24 hours.

Still need help?

Our support team is here to assist you with any questions.

Contact Support